Tuesday , January 31 2023
Lowongan Kerja

Operations Quality Assurance Shopee Xpress Medan

Expire: 31 January, 2023
Posted : 2 January, 2023

Ringkasan Pekerjaan

: Full Time
: Pria/Wanita
: Retail & Wholesale
: SMA/SMK
: -
: Fresh Graduate
: IDR 2,000,000
- IDR 5,000,000
/Bulan
: Medan, Sumatera Utara

Deskripsi Pekerjaan

Tim Operasional mencakup proses dari awal hingga akhir, mulai dari saat Pembeli mencari produk di Shopee, hingga saat Pembeli menerima produk. Tim ini menganalisis & memantau Indikator Kinerja Utama & melakukan analisis jika performa operasional mengalami fluktuasi. Tim ini terdiri dari Customer Service, Pembayaran, Listings, Warehouse, Pengiriman, Operasional Penjual, dan Fraud.

Deskripsi Pekerjaan:

  • Conduct routine inspection to Sortation Centre (SOC) and Hubs of Shopee Xpress to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation
  • Inspect the operating compliance in Sortation Centres and Hubs (based on the Standard Operational Procedure (SOP) as well as identify improvement opportunities by providing problem identification
  • Assess the Sortation Centre and Hubs compliance level against the standard assessment checklist
  • Summarise and report key findings from the inspection on a regular basis (daily, weekly, and monthly) focusing on the bottlenecks to increase productivity and reduce cost

Persyaratan:

  • Minimum 1-2 years of experience in Quality Control / Assurance and / or Standard Operational Procedure (SOP) compliance
  • Prior experience in logistics, supply chain, or e-commerce fields will be an advantage
  • Familiar with logistic Key Performance Indicator (KPI), metric, system, and flow
  • Thorough knowledge of methodologies of quality assurance and standards
  • Highly flexible, collaborative, and able to work independently
  • Good communication skills and easy to adapt to the new environment
  • Willing to do work mobile to visit Sortation Centres (SOC) or Hubs to conduct an audit (shift working hours)
  • This position is only applicable for six months of contract-based employment
  • Willing to be placed in Medan

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